Appeals & Complaints Form

Formal procedure document to be completed by you regarding any complaint, appeal or dispute that you may have against your verification, scoring, staff member etc.

Privacy and Impartiality Statement

In terms of the company’s Privacy Policy, all information submitted to us will be handled in a confidential manner and shall not be shared with any third party, (unless required by law).

Request for Verification

An overview of your Entity and information gathered by us to have an understanding of your entity.

Terms and Conditions and Non-Disclosure Agreement

Necessary information regarding the terms and conditions, process flow and other applicable material surrounding your verification.

Verification Complaints & Appeals Policy and Procedure

The procedures followed by Moore when a formal complaint is received by an entity or general public.

Verification Special Evaluations Policy

This policy details the conditions under which special evaluations procedures to be followed in response to when approving and conducting special evaluations, to clearly and establish the responsibility and authority for planning and approval of special evaluations.